Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Online Control Panel you can find an in–depth Help section featuring a plethora of how–to articles and commonly asked questions. They are contributed by our support team of skilled technicians. Simply type in your question and our clever system will return the most appropriate answer.

  • Top quality support service
  • How–To Videos

  • If you would rather watch how an action is done or how a problem is remedied, instead of just reading about it, then take a look at our collection of instructional video tutorials. They cover a variety of different issues and will help you swiftly learn how to work with the Online Control Panel.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 client care service and a one–hour support ticket response time guarantee. Our trained techs will be online for you 24–7–365 to respond to your questions and to settle any problem that you may possibly encounter. Simply send a client support ticket from the Help Center section and we will reply in a jiffy.