Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Warranty

  • Our group of professionals will do their best to respond to your service inquiries in about 1 hour. If, however, the difficulty you have encountered requires the assistance of our Administrators’ =Dept,= we will address the ticket to the administrator in charge and will write a reply to inform you.

  • Top quality support service

  • Professional Tech Support Service

  • Our client help and support crew is going to be on duty for you 24x7 to to take care of all support request tickets that you send. We offer tech help for all the packages that are pre–configured on your server. These include our in–house built Online Control Panel, the preferred Operating System and the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Online Control Panel that comes absolutely free with your VPS offers an incorporated knowledge base. You’ll find a number of illustrative how to content articles and an array of step by step video courses that show all the fundamental web site control tasks. You can obtain them by clicking on the Help or Video control keys in the right side of each Control Panel section.