1 hour ticket response
Prompt support is our topmost responsibility and that’s why we’ve got a team of proficient technical support engineers who are prepared to provide a prompt response to any question that you could possibly have. Simply post your helpdesk ticket from the Online Control Panel and we’ll reply within one hour at the latest. As a matter of fact, we work hard and aim for a 20–minute response time.
A Top–Class Client Care Service
We have a team of web hosting support experts who are prepared to respond to all your requests anytime you require assistance. The vast majority of our customer support team representatives have many years of experience in the website hosting plans realm, which means that you can constantly rely on rapid and detailed answers to your inquiries.
An Intuitive Help Center
Included in the Online Control Panel is an intuitive Help section, which features various sources of information. You can search through a routinely updated knowledge base featuring web hosting account administration articles and website administration articles, watch our instructional video tutorials or refer to the F.A.Q. library.