Although the hosting service provided by the different companies is relatively the same, every provider has their own platform with its own tweaks and ways to do specific operations. In such a case, an enormous knowledge base would be stunningly helpful both for persons with zero practical experience and for technically proficient individuals who will sooner or later learn how specific operations are accomplished, but will waste some time in the process. The purpose of such a knowledge base is to make the hosting service quick and easy to use, saving users lots of time and effort. The consequence is gladder customers, as they can easily find the info they are looking for, and substantially less work for the customer service team members, because typically the vast majority of the queries and problems that clients have got are already listed in the knowledge base. Given that the articles themselves are professionally written and encompass more topics, you’ll be able to learn more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Website Hosting
Our website hosting
plans feature a comprehensive knowledge base where you can find information about all the challenges that you might chance upon and their solutions. You can discover how to set up and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but yet you’re unable to send emails, for instance. We’ve tried our utmost to be as exhaustive as possible and to cover all the available options in order to save you time and energy and to supply you with different solutions for each single issue. The knowledge base comprises educational articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in each Control Panel section, while if you would like to browse through the entire list of articles, you can visit the Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers
come with an elaborate online article library where you can find any info that you may require about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have created it based on the feedback that we have assembled from our customers throughout the years and, as a consequence, our articles touch on particular problems that you could confront and suggest the most efficient means of fixing them, for example receiving an HTTP 500 error message or being unable to send emails from your PC even though you have the correct SMTP server settings. The articles are available in each single section of the Control Panel and you can browse them whenever you need. They can help you enhance your knowledge not only about our platform, but also about the hosting field as a whole, as they feature exhaustive guides and general information such as what cron jobs or file access permissions are.